Support & FAQ

Bolas helps you find people to build with: founders, collaborators, mentors, and investors. You connect with people you actually meet, go to events nearby, and grow your network (your “Web”) from real-life connections.

You need to be at least 18 years old, and Bolas is currently offered in the United States. One account per person, using your real identity. See our Terms of Service.

Yes. Bolas is free to use. Bolas Premium is an optional upgrade with extra features, described in the app under Settings → Bolas Premium.

Open the Connect screen when you’re together. You can tap phones, show your QR code, or scan theirs. Bolas briefly uses your location to check you’re really with the person, and only saves the city you met in.

Events are hosted by other members, not by Bolas. You see an approximate area until you tap Going, then the exact place unlocks. If an event is full, join the waitlist and you’ll be moved in automatically if a spot opens. At the event, scan the host’s check-in code to check in.

Nobody, unless you turn on Show me on the map in Settings (it’s off by default). When it’s on, only people you’ve met in person see which city you’re in, never your exact spot. Turn it off any time and your location is deleted right away. Details are in our Privacy Policy.

Email admin@bolasnetworking.com from the address you use for Bolas, and we’ll help you get back in.

Go to Profile → Settings → Two-step verification and add Bolas to an authenticator app. You’ll enter a 6-digit code each time you sign in.

In Settings → Notifications, you can turn message notifications on or off, and choose whether message previews show.

In the app, go to Profile → Settings → Delete account. It’s deleted right away. You can also ask by email without the app; see Delete your account for the steps and what gets deleted.

Subscriptions are managed by Apple or Google, so cancel there at least 24 hours before your period ends. Deleting the app or your Bolas account doesn’t cancel it.

• iPhone: Settings → your name → Subscriptions → Bolas.
• Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → Bolas.

Premium stays on until the end of the period you paid for.

Purchases go through the App Store or Google Play, and refunds are handled by them under their policies. We can’t issue refunds ourselves. On iPhone, request one at reportaproblem.apple.com.

Make sure you’re signed in to the same Bolas account and the same Apple ID or Google account you bought with, then reopen the app. Still missing? Email admin@bolasnetworking.com.

Go to Edit profile and turn off Show Bolas Premium badge. Your Premium features stay on.

Tap ⋯ on their profile, long-press a message they sent, or tap Report after you connect in person. Events can be reported from their ⋯ menu too. People you report or block aren’t told, and we review reports within 24 hours. In an emergency, call 911 first.

Meet in public, tell a friend where you’re going, and never send money. Read our Safety Tips and Community Guidelines.